If a customer is seeking to return a Bluegrass Barrel, Bluegrass Barrels agrees to accept back a Collegiate logo barrel with no personalization and/or a blank Bluegrass Barrel.
If the barrel is personalized, Bluegrass Barrels reserves the right to not accept the return of the personalized barrel.
Returns must be requested within 30 days of receipt of the item. Returned items for a refund must be received at the warehouse within 45 days of receipt of the item.
To request a return, please visit our contact page. Customer pays for return shipping. Returns may not be done in person at the warehouse location. WE REQUIRE THAT ALL RETURNED ITEMS BE IN NEW CONDITION IN THE ORIGINAL PACKAGING. ALL RETURNS ARE SUBJECT TO A $10 PROCESSING AND RESTOCKING FEE.